B2 Explainer Society & Culture

Big events can transform cities. They can also break trust.

Big sporting events promise economic transformation but risk destroying community trust when transparency fails.

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Cities are increasingly using major events as engines of transformation. The 2026 Super Bowl in San Francisco was projected to generate up to $630 million in local economic impact, and Salt Lake City could see over $6.6 billion if it lands the 2034 Winter Olympics. The numbers sound impressive — but they rarely tell the whole story.

Whether residents experience change as opportunity or as displacement is highly dependent on the gap between what leaders communicate and what the community actually experiences. Atlanta is a striking example. The city demolished its public housing projects ahead of the 1996 Olympics, framing it as a strategy to modernize housing stock and reduce concentrated poverty. But the result was a loss of affordable units for the city's lowest-income residents — proof that when the message focuses on revitalization yet the outcome delivers loss, the gap between the two becomes the lasting legacy.

Major events compress decision-making timelines and push public agencies to coordinate at scale. Those conditions can unlock investments that cities have wanted for years. But they also increase the likelihood of downstream changes in scope and cost, which is where many projects lose community confidence. The 2026 FIFA World Cup, unfolding across North America this summer, is already illustrating what happens when transparency isn't built into the process from the start.

Experts argue that cities must treat community well-being as a core part of both their economic and communication strategy — not an afterthought. The real question is not whether to pursue these opportunities, but how to do so without eroding public trust along the way.

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📚 Key vocabulary

revitalization (noun)
the process of making an area or organization active and successful again after a period of decline
"The new transport links were central to the downtown revitalization plan."
displacement (noun)
the forced removal of people from the place where they live, often due to development or rising costs
"Rapid gentrification led to the displacement of long-term residents in the neighborhood."
erode (verb)
to gradually reduce or destroy something important such as trust or confidence
"Repeated delays and cost overruns risk eroding public support for the project."
transparency (noun)
the quality of being open and honest, especially about decisions and processes in an organization or government
"The new policy requires full transparency in how public funds are allocated."
coordinate at scale (phrase)
to organize many organizations or people to work together effectively on something very large
"The emergency response required multiple government agencies to coordinate at scale across three regions."

✨ Useful phrases for this topic

"the gap between message and reality"
Use this when describing situations where what was promised or communicated does not match what actually happened.
"The project was sold as a win for local businesses, but the gap between message and reality became clear when rents doubled within a year."
"lose community confidence"
Use this when discussing how organizations or governments damage the trust of the people they serve through poor decisions or communication.
"Frequent changes to the construction timeline caused the council to lose community confidence in its ability to deliver."
"built into the process"
Use this when arguing that something important — like consultation or review — should be included from the start, not added later.
"Regular feedback sessions need to be built into the process, not treated as optional extras."

Advanced sentence structures

Patterns from this article you can use in meetings, emails, and everyday English

Structure 1

In context

Whether residents experience change as opportunity or as displacement is highly dependent on the gap between what leaders communicate and what the community actually experiences.

The skeleton

Frame: Whether [subject] [verb] [thing] as [option A] or as [option B] is highly dependent on [noun phrase].

What it does: This frame presents two contrasting outcomes and links the result to a key deciding factor.

Quick swap: "Whether employees experience restructuring as growth or as threat is highly dependent on the quality of internal communication."

More examples

  • "Whether patients experience a long wait as acceptable or as neglect is highly dependent on the information they receive from staff."
  • "Whether students experience peer feedback as useful or as discouraging is highly dependent on the tone used by the reviewer."
  • "Whether the public experiences a price rise as fair or as exploitative is highly dependent on the explanation offered by the company."

Easy exercise

Arrange the words and add the missing structural elements to build a correct sentence.

  1. as growth · leaders communicate · residents experience change · or as loss · highly dependent on · whether · what · is
  2. whether · as motivating · the deadline · or as stressful · the manager's support · employees experience · is highly dependent on
Show answers
  • "Whether residents experience change as growth or as loss is highly dependent on what leaders communicate."
  • "Whether employees experience the deadline as motivating or as stressful is highly dependent on the manager's support."

Open exercise

Write your own sentence using this structure. You can write about anything — here are some ideas if you need them:

  • How people in your city feel about a recent development or infrastructure project
  • How workers respond to a new policy or change at their company
  • How students or parents react to changes at a school

One possible answer: "Whether local residents experience the new shopping centre as a benefit or as an intrusion is highly dependent on how much say they had in the planning process."

Structure 2

In context

Major events compress decision-making timelines and push public agencies to coordinate at scale. Those conditions can unlock investments that cities have wanted for years. But they also increase the likelihood of downstream changes in factors like scope and cost, which is where many projects lose community confidence.

The skeleton

Frame: [This/These] increase(s) the likelihood of [noun phrase], which is where [subject] [verb] [object].

What it does: This frame names a risk or consequence and then pinpoints the exact moment or situation where that consequence causes harm.

Quick swap: "Tight deadlines increase the likelihood of overlooked details, which is where many product launches lose customer trust."

More examples

  • "Rapid expansion increases the likelihood of quality control failures, which is where many restaurant chains lose their loyal customer base."
  • "Poor onboarding increases the likelihood of early resignations, which is where many organisations lose their most promising new hires."
  • "Frequent policy changes increase the likelihood of staff confusion, which is where many hospitals see a drop in patient safety standards."

Easy exercise

Arrange the words and add the missing structural elements to build a correct sentence.

  1. scope and cost · in factors like · many projects · which is where · increases the likelihood of · community confidence · downstream changes · lose
  2. miscommunication · which is where · increases the likelihood of · many mergers · delays · lose shareholder support
Show answers
  • "This increases the likelihood of downstream changes in factors like scope and cost, which is where many projects lose community confidence."
  • "Miscommunication increases the likelihood of delays, which is where many mergers lose shareholder support."

Open exercise

Write your own sentence using this structure. You can write about anything — here are some ideas if you need them:

  • A risk that comes with hosting a large public event or sports tournament
  • A challenge that arises when a company grows very quickly
  • A problem that can develop when a government changes its education or health policy

One possible answer: "Cuts to the training budget increase the likelihood of skill gaps across departments, which is where many companies lose their competitive edge."

💬 Discussion questions

1

Think of a big event that happened in your city or country — did it improve life for ordinary residents, or did it mainly benefit tourists and businesses?

2

Some people argue that economic growth always justifies short-term disruption to communities. How far do you agree, and where should the limit be?

3

In your professional life, how do you handle situations where the original plan changes but you've already made promises to stakeholders or clients?